Legal Notice

This website is operated by:

Hydraflow Industries NZ Ltd
60 Eighth Avenue
Tauranga 3110
New Zealand
Email: sales@ezidri-eu.com

EU VAT Number: NL828338681B01

EU Authorised Representative

In accordance with EU product compliance regulations, our authorised representative in the European Union is:

Westwood Sourcing
Haagweg 169
4812 XC Breda
Netherlands
Email: info@westwoodsourcing.com

EU consumers and market surveillance authorities may contact our authorised representative directly for matters relating to product compliance.

Complaints and Dispute Resolution

If you have a complaint, please contact us first at sales@ezidri-eu.com. We aim to resolve complaints directly and promptly.

We are willing to participate in alternative dispute resolution proceedings before an approved consumer dispute resolution body.

If you are a consumer resident in the EU, you can also obtain free advice and assistance about your rights from the European Consumer Centre (ECC) in your country of residence: eccnet.eu

Supervisory Authority

For matters relating to data protection, the relevant supervisory authority is:

Autoriteit Persoonsgegevens (Dutch Data Protection Authority)
autoriteitpersoonsgegevens.nl

Environmental and Producer Registrations

In accordance with EU extended producer responsibility (EPR) and WEEE requirements, our registrations are:

Germany — WEEE (ElektroG): WEEE-Reg.-Nr. DE 19173457 (brand Ezidri, registered via our authorised representative Complico Consulting GmbH)
Germany — Packaging (VerpackG): LUCID registration DE4412252631496
France — Packaging (AGEC/ADEME): Identifiant Unique FR532492_01FPAC (Citeo member 50088405)
Netherlands — WEEE: Registered with Stichting OPEN (agreement CO10027373)
Spain — WEEE (RD 110/2015): RII-AEE 23644 (Ecoeche)

Disposal of old equipment: see our Disposal / WEEE Information.